Visiting a foodbank

“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”

We understand how difficult it can be to think about walking through a food bank door. That’s why our Foodbank volunteers aim to welcome everyone who comes to the Foodbank with compassion, kindness and a listening ear.

Meeting your needs

Your foodbank voucher will be exchanged for three days of emergency food. We want to make sure that we give you the right food to meet your needs, so please do ask the person who issues you with a voucher to let the foodbank know about your dietary requirements. We will do our best to accommodate you with the food items we have available. When you arrive to the welcome centre let our volunteers know about your dietary requirements or allergies so they give you the correct parcel.

Preparing your food

Whilst your food parcel is being prepared, a volunteer will offer you a warm drink and a biscuit. They will also be available if you would like to have a chat. If you can, please bring your own bags to carry your food in. We can supply you with bags if you don’t have any, but please bring them if you have them.

Practical guidance and support

Foodbank volunteers take the time to listen and support you. They are specially trained to know about local services and offer practical guidance so that you have access to the right support.

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