Become a referral organisation
Our referral partners issue food vouchers to people in need of support.
We work with local organisations to identify the people in our community who need emergency food. Referrals are vital to our work and help people access our Foodbank Welcome Centres, as well as ensuring they have wider support to address the root causes of hardship in their lives.
Food vouchers
We operate a voucher model, which means people need to be referred for a food voucher to collect an emergency food parcel. Vouchers are issued by referral partners.
As part of this process, partners should also ensure that appropriate support to overcome the drivers of hardship is in place. We offer further signposting and support to ensure people have access to relevant services and organisations to help change the circumstances that led to hunger, and break cycles of poverty.
If your organisation routinely supports people who find themselves in need of emergency food, you could become a referral partner.
How to become a referral partner
In order to become a Cambridge City Foodbank referral partner, please get in touch with us to have an initial conversation about your organisation and the referral pathway. You will need to attend an online training session before you can issue vouchers, so please don't wait until you encounter someone with urgent need for emergency food to get in contact.
If you do not routinely encounter people who need emergency food, please encourage the person you are supporting to access the Foodbank through the free Help Through Hardship helpline, rather than becoming a referral partner yourself.